Muchan logo Mu酱MUCHAN

Recover my key and codes

Lost your key? Enter the email address you used at checkout, pass the human check, and we will re-send everything bought with that email (channel key, build code, avatar codes) to that same inbox.

How it works: the delivery is only ever sent to the email address you enter — receiving it proves the inbox is yours, and nothing is shown on this page. If the address has no orders (or is mistyped), no email arrives. Order records are kept for 180 days; for older orders, write to bot@musejiang.com. We still have no accounts: the recovery index stores a hash of your email, never the address itself.

Track progress / download firmware

Progress and downloads both live on the home page: open the home page, expand "Track / Download (with your code)" below the Step 3 card, and enter your code (channel key for Magic Firmware, build code for Stock Firmware) to see today's packages, their status, and download buttons (packages are kept for 24 hours).

Go to Track / Download